Refund and Returns Policy

At Athens Lockers, we are committed to providing a seamless and worry-free storage experience for our customers. While we strive to ensure that you are completely satisfied with our services, we understand that there may be situations where a refund or return is necessary. Here is our policy for refunds and returns:

1. Refund Eligibility:

Refunds will be considered for unused locker rentals.

To be eligible for a refund, you must request the refund within 2 days of the initial rental.

We will process the refund to the original payment method used during the booking.

2. How to Request a Refund:

To request a refund, please contact our customer support team by email: info@athens-lockers.com with your booking details and reason for the refund request.

Once your request is received, we will assess it and respond to you promptly.

3. Returns and Locker Access:

If you wish to return a locker key or access card after your rental period, please return it to our designated drop-off location within 2 days of the end of your rental.

In case of loss or non-return of locker keys or access cards, additional charges may apply.

4. Special Considerations:

Refunds and returns are subject to the terms and conditions outlined in our rental agreement, which you agreed to when booking a locker with us.

Refunds will not be granted for any part of the rental period that has already passed.

5. Customer Support:

Our customer support team is available to assist you with any refund or return inquiries. Please don’t hesitate to contact us with any questions or concerns.

At Athens Lockers, we are dedicated to delivering top-notch services and ensuring your satisfaction. We handle refund and return requests with professionalism and efficiency to make your experience with us as smooth as possible. We appreciate your trust in us and are committed to providing the best possible customer service.